Frequently Asked Questions

Please bring your Ontario health card, any prescription glasses and contact lens packaging that you may have, and a list of medications. If you have any medical history of ocular injuries or surgeries, please bring along any associated documentation as well.

Your optometrist may want to dilate your eyes to better check for ocular diseases. If you agree to the dilation drops, your vision may feel blurry and sensitive to light. In that case, you may want to bring along sunglasses and somebody to help you get home.

Our optometrists are happy to see children of all ages. The Ontario Association of Optometrists recommends that children have their first exam at 6 months old, 1 year, 3 years and then annually. Eye exams for infants and children are conducted very differently from adult eye exams so there is no need to worry about children who are too young to read letters and give reliable feedback to the doctor.

YES!  Eye See…Eye Learn® program is available to children that are in any junior or senior kindergarten program.   If required, this program will provide one pair of glasses per child courtesy of our participating optometrists and corporate partners. Contact our office to learn more! 

Optometrists recommend patients ages 19 and under have a routine eye examination once year. Annual eye examinations are covered by OHIP for eligible patients. Patients between the ages of 20-64 should have their eyes checked every 12-24 months. The optometrist may recommend more frequent visits when following specific eye conditions. Patients over the age of 65 should have routine checks every 12-18 months. Eligibility for OHIP coverage will depend on their ocular health conditions.

Visual changes often progress gradually so reduced vision may not be as noticeable to the patient. Furthermore, many eye diseases do not cause vision loss until they have significantly progressed and the vision loss is often irreversible by that time. Early detection by your optometrist can allow for an improved prognosis and prevent further damage. 

Yes! Our optometrist can conduct a comprehensive examination to determine if you would be a good candidate for laser vision correction. They could then refer you to a surgical centre based on your needs. Our optometrists are connected to a number of laser vision correction centres in the area so they can also provide all of your pre-operative and post-operative appointments.

An optometrist is a primary eye care provider. They check your vision, ocular function, determine glasses and contact lens prescriptions, and check for ocular disease. An optometrist can often prescribe medications and treat eye diseases in office.

Glasses prescriptions are taken to the optician who makes and dispenses the spectacles and contact lenses

An ophthalmologist is a medical physician that specializes in the eyes. They can conduct eye examinations but can also perform surgeries and advanced treatment options. Most ophthalmologists require a referral from your optometrist or family physician.

Yes! We can direct bill to most major insurance companies. Please contact our office prior to your appointment if you would like to confirm that your insurance provider can be directly billed by our clinic.